FAQ

Who are we?

1. What does ANIRUSA sell?

We are an online retail store offering a wide selection of perfumes, colognes, and beauty products. In the future, we plan to expand our product range to include more items.


2. Where do ANIRUSA products come from?

We purchase our perfumes and other products directly from manufacturers around the world to ensure authenticity and quality.


3. Can I get a refund or exchange?

All purchases are FINAL SALE. However, if you receive a mis-shipped item (i.e., a product you did not order), please contact us immediately, and we’ll resolve the issue promptly.


4. How can I contact ANIRUSA?

For any inquiries, issues, or feedback, please reach out to us via our contact page or email at anirusa.llc@gmail.com.


5. Are ANIRUSA products authentic?

Yes, all our products are authentic and sourced directly from reputable manufacturers.


6. Does ANIRUSA offer international shipping?

Currently, our shipping options depend on your location. Please check the shipping details at checkout to see if we deliver to your region.


7. How long does shipping take?

Shipping times vary depending on your location. You’ll receive tracking information once your order is processed.


8. What payment methods does ANIRUSA accept?

We accept a variety of payment methods, including major credit cards and online payment platforms. Please refer to our checkout page for details.


9. Do you offer gift packaging?

At this time, we do not offer gift packaging. Stay tuned as we expand our services in the future!